Getting Paid for Total Loss Work: A Collision Shop Guide
AutoHound | Shop checklist | 2026-10-03
https://autohound.io/resources/total-loss-billing-documentation/

[ ] Identify the repair order, vehicle, customer, claim, and reviewer.
[ ] Save the applicable estimate versions and customer authorization.
[ ] Connect completed work to dated notes and supporting photos.
[ ] Check every proposed charge against applicable law and shop policy.
[ ] Resolve overlapping lines and show the calculation for each amount.
[ ] Review supplier invoices, returns, expected credits, and adjustments.
[ ] Verify any storage rate, eligible period, notices, and retrieval record.
[ ] Save the itemized request, attachments, recipient, and sent date.
[ ] Separate disputed amounts, agreed amounts, and payments received.
[ ] Assign the next follow-up and reconcile the final balance.

Workflow guidance, not legal or accounting advice. Confirm applicable requirements with qualified local advisers.