Can the customer check in after hours?
Customer self check-in can collect the details and photos the shop requests.
Check-in and damage map
Document the car before the argument starts
Record condition, damage, photos, mileage, fuel, keys, and the signed authorization on the repair order.
In the shop
What this changes for the team
- Tap the vehicle diagram and attach photos to damage markers
- Record odometer, fuel, warning lights, tires, keys, and belongings
- Use the same structure at delivery for before and after proof
- Offer customer self check-in for after-hours drop-off
What owners and managers ask
Questions about this part of the work
Do photos stay with the damage marker?
Yes. A photo can stay attached to the spot marked on the vehicle diagram.
Can we compare check-in with delivery?
Yes. The same condition record can support before and after documentation.
Private demo shop