Everything your shop needs to move repairs forward

Keep the jobs and decisions that need attention in view, then pin and arrange the Today cards that matter to you.

Each shop user can configure their own Daily Digest, choosing the delivery time and up to five reports in one PDF pack. Content follows their role.

Review production, margins, billing projections, customers, and team performance.

Trust what the shop looked like on that date, then export branded PDF or CSV reports for a DRP review, lender or accountant.

Add a public booking page to your website, Facebook and Google Business. Requests feed straight to AutoHound for your team to accept or decline.

Book drop-offs against labor hours, planned work, vacations, holidays, equipment limits and promised deliveries before the week is overloaded.

Plan repair hours by trade and person against working hours and time off. Split work when needed, see promise risks, and review suggested schedule changes when available. Explore scheduling and capacity.

Keep adjuster visits, inspections, meetings, and time off on one shared calendar. Link events to repairs, repeat them, name who is needed, and send reminders.

Text the customer a secure link to complete contact, vehicle, authorization and condition details before arrival.

Keep every customer, vehicle, claim and prior RO connected so a returning customer never starts from scratch.

Search from part of a name, phone, plate, VIN, claim number, color or damage description.

Scan the VIN with a phone camera or search it manually to start the RO from the correct year, make, model and vehicle.

Keep fleet units, customer POs, payment terms, and account history together, with one verified portal for the fleet contact.

Plan heavy-duty repairs with truck-specific details, damage outlines, large-unit capacity, and linked multi-unit incidents.

Run intake, estimate versions, supplements, assignments, parts, photos, messages, payments and delivery from the same RO.

See capacity and job risk before you make the promise, then surface a slipping repair early enough to call the customer first.

See who changed what and when across the repair. Keep the signed form, documents and complete history with the RO.

Print a job sheet or hang tags with RO details and a QR code that opens the right repair for signed-in staff.

Review vehicle, claim, deductible, totals, and parts before confirming an import. Keep every version, lock approved estimates, and retain voided versions with a recorded reason.

A small Windows connector picks up supported estimates and supplements from CCC ONE, Mitchell, Audatex, and AdjustRite automatically.

Track each supplement's amount, status, dates, and next follow-up. Record full or partial approvals, reductions, and denials with reasons, including work still awaiting approval after delivery.

Keep the carrier, claim, deductible, adjuster contact and prior communication on the RO, backed by one clean insurer directory.

Track teardown, storage, towing, admin charges, signed documents and payment without treating a total loss like a canceled repair.

Compare agreed carrier rates with each estimate and make rate shortfalls visible.

See every RO by stage, promise risk, blocker, assignment and parts status on the shop screen or TV.

Move repairs individually or in a batch, with a brief undo window and a record of who moved what and when. Leaving required checks unfinished needs a typed reason.

Give staff a focused queue showing what is on their bench, what is next and which job is late, blocked or urgent.

Compare booked and tracked hours, and use your shop's cost rates to understand labor margin.

Review forgotten timers and correct job hours without erasing the original entry. Each correction records who changed it and why, and notifies the technician.

Clock in, record meal breaks, and clock out from a phone or shop tablet. Staff review their own shifts and request corrections. Shift records stay separate from repair-job timers.

Managers resolve exceptions, approve and lock each pay period, then export hours to QuickBooks Online or CSV for Gusto, ADP, Paychex, or a spreadsheet. Your payroll provider calculates overtime, taxes, and pay.

Set stage checklists to off, optional, or required. Record pass, fail, or skipped results, attach photos, and capture sign-off. Moving forward with unfinished or failed required checks needs a recorded reason.

Flag late jobs, stalled work, parts holds and other exceptions on the board before they become tomorrow's missed delivery.

See what is needed, ordered, backordered, received, returned and invoiced across every active RO, with status and ETA in one queue.

Create numbered purchase orders, scan parts at the truck and handle partial or over shipments without losing the order trail.

Photo scan vendor bills and match what was invoiced against what was ordered and received, including core charges and credits.

Photograph a vendor invoice or upload its PDF, including multiple pages. Review the extracted lines against open purchase orders and confirm what actually arrived before receiving and recording it.

Follow returned parts and core deposits until the credit arrives. Track deadlines, RA numbers, and credit age, then allocate vendor memos to the right repairs and parts costs.

See parts no repair needs, ordered by return deadline. Return them, record why they were not fitted, or keep them for another job without losing their original repair history.

Turn approved estimates into per-panel materials lists, then let technicians log extra supplies used on their assigned repairs without seeing costs or prices. An Owner or Admin enables Materials when the shop is ready.

Invoice the gap between materials used and the estimate allowance, with PPG paint based on recorded mix cost plus your markup. Keep already-covered items out, account for later supplements, and follow the insurer's response.

See supplies running low or already on order. Create draft stock purchase orders by supplier, capture vendor invoices, and update item costs when bills are recorded.

See which suppliers deliver on time and what parts margin you actually make with each one.

Track who has each vehicle, the service being performed, when it is due back, documents and reports received, and whether the sublet is cleared before delivery.

Walk the vehicle, tap damage on the diagram, capture photos and collect the customer's signed authorization the same way every time.

Capture photos from a phone or tablet, keep working offline when needed and store every document with the repair.

Crop and mark up a copy to show new damage, connect it to an estimate line and preserve the untouched original.

Send customers or adjusters only the photos and documents they need through a secure link with no new login.

Keep customer and adjuster conversations tied to the RO so anyone at the front office can see what was promised and reply.

Send milestone updates with fully customizable English and Spanish templates, quiet hours and consent controls.

Automatically text customers a secure tracking link when the RO is created. When staff approves a payment request, the same portal provides a secure way to pay before pickup.

Send adjusters estimate and supplement packages with photos and line items to approve. Mark up photos in AutoHound to show new evidence.

Message teammates directly, in groups, or in channels. Share repair-order links, use @mentions and notifications, edit messages, add reactions, and pin conversations.

Keep vendor and sublet texts in dedicated inboxes so parts and off-site work stay separate from customer messages and internal team chat.

Before manual close, check settled money, final parts dispositions, leftover decisions, sublets, approvals, required reports, and queued texts. Permitted exceptions need a recorded reason. Outstanding balances and in-flight payments or refunds cannot be overridden.

Link a comeback to the customer's original repair. Review linked and unlinked comebacks, reopened repair orders, and backward stage moves together to find where follow-up is needed.

Capture final condition photos, the signed delivery form and a PDF receipt so the handoff is documented as carefully as check-in.

Know what the customer owes and what the carrier still owes, with deductible and pay-type changes recorded instead of silently rebasing the balance.

After staff approves the amount, text a secure card or ACH payment link or let the customer pay through the portal. The payment posts to the correct RO automatically.

After delivery, automatically text customers for a Google review and route any problem reply straight back to the shop.

Track storage on repairable jobs as well as total losses. Repairable-job charges join the balance at delivery.

Delivered repairs can close automatically after seven days when the applicable checks pass, without waiting on leftover-part decisions. Undecided parts stay on the Leftovers list.

Give every employee their own identity with fast PIN switching, role-based access, sign-in alerts and clear attribution for every change.

Send late jobs, customer replies, parts issues and other exceptions to the person who can act, inside AutoHound or on their phone.

Use AutoHound on iPhone, Android phones, tablets and the shop's computers without installing separate desktop software.

Set stages, roles, templates, insurers, QC steps, the guided intake photo checklist, quiet hours and shop details, with guided setup that gets the team working quickly.

Each employee chooses English or Spanish, while customer texts and status pages follow the customer's language. The Help Center, legal documents, and printed receipts remain in English.

Import customer data, export the shop's records at any time and manage the subscription without a support ticket.