Can my front office find the whole repair history?
Yes. Estimate versions, parts, photos, messages, payments, notes, and stage changes stay on the repair order.
One repair order
Keep the facts, handoffs, and history with the car
The repair order carries the claim, key dates, estimate versions, parts, photos, customer messages, payments, and timeline from check-in through closeout.
In the shop
What this changes for the team
- Keep claim details and key dates with the vehicle
- Move between estimate, parts, photos, documents, messages, payments, and timeline
- See the next handoff and who made the last move
- Keep a permanent history of who changed what and when
What owners and managers ask
Questions about this part of the work
Can I see who changed something?
The permanent timeline records who made the change and when it happened.
Can technicians see dollar amounts?
Technician access can show the work they need without showing financial figures.
Private demo shop